CCIETR Institute delivers qualifications awarded by Training Qualifications UK (TQUK), an Ofqual-regulated awarding organisation.

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    Purchases & Payments

    We accept major credit/debit cards, PayPal, and bank transfers. For students who prefer flexibility, we also offer installment payment plans to make tuition more manageable.

    Yes! Students can split tuition fees into easy installments. Please contact our support team for details on available payment schedules.

    This may be due to card restrictions, insufficient funds, or a temporary issue with your bank. Try another payment method or reach out to us for support.

    Refunds are processed in line with our Refund Policy. If you are eligible, the refund will be issued back to your original payment method within 7–14 working days.

    Accounts & Support

    Click “Sign Up” at the top of our website and follow the instructions. You’ll need an active email address to register.

    Click “Forgot Password” on the login page and follow the instructions to reset your password securely.

    Click “Forgot Password” on the login page and follow the instructions to reset your password securely.

    You can reach our team via the Contact Us page, email, or phone. We are here to assist you.

    If your question isn’t listed here, our support team is just one click away. Fill in the form below or call us directly — we’ll be happy to help.

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    Take the First Step

    Not sure where to begin? Our team is here to guide you every step of the way. Whether it’s choosing the right course, understanding tuition payments, or planning your study pathway, we’ll help you get started with confidence.

    01

    Course Guidance

    Get personalized advice on which program fits your goals best — English, professional training, or exam preparation.
    02

    Flexible Payments

    Take advantage of our installment plans to make tuition easier to manage.
    03

    Dedicated Support

    Our team is available to answer your questions and provide the help you need.
    03

    Dedicated Support

    Our team is available to answer your questions and provide the help you need.

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